Technical support and the iPod warranty.
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase — perfect for questions about using your iPod for the first time. In addition, your iPod, its rechargeable battery, and all included accessories are covered against defects for one year from the original purchase date by a limited hardware warranty. You can also access online support 24 hours a day, 7 days a week to find solutions, tools, and tutorials and to learn from fellow Apple customers in our discussion forums.
AppleCare Protection Plan.
To get the most from your iPod and enjoy peace of mind for two years from its original purchase date, get the award-winning AppleCare Protection Plan. It’s your one stop for personal technical support.
For up to two years, you get direct access to Apple's own experts for questions and advice about using your iPod. We can help you with a broad range of topics, such as syncing with iTunes, watching video, downloading podcasts, and more. You also get global repair or replacement service — including parts and labor — on your iPod, its battery, and included accessories. (For details, read terms and conditions.)
Just . Simply add the AppleCare Protection Plan to your shopping cart after you select your iPod.