Apple Store Gift Help

Everything you need to know about gift giving at the Apple Store.

Gift Wrapping

When you order a new iPod, you can add a special touch to your gift: the Apple Gift Package (subject to availability). The Apple Gift Package is a signature gift box with a red ribbon and a greeting card with your personal message.

How to add gift packaging:
  • When you select to put an item in your cart, just check the box that says "This is a gift" and you will automatically be given the option to add gift packaging.
  • Free Gift Message

    At no charge, you can include a gift message on the packing slip for most items in our store. Just look for the option to add or edit gift options in checkout. If your order includes items intended for different recipients, you can enter a message for each item so that when the gifts arrive, it will be clear which item is intended for whom.

    Note: Unfortunately, some items sent directly from our suppliers cannot include a gift message.

    Hiding Price Info

    Don’t worry about pricing information being displayed for gift orders. For all orders, prices are not included on the packing slip. So if you have a gift shipped directly to family or friends, they won’t see how much it cost.

    Personalize iPod with Laser Engraving

    If you’re giving iPod as a gift, add an engraving to make it even more special. Personalized laser engraving is available only at the online Apple Store. Here’s how it works: First, add the iPod you want to your Apple Store shopping cart. Then you’ll be asked whether you want personalized engraving. Just enter your text and see what it looks like.

    Learn more about iPod engraving

    Shipping & Delivery Options

    The Apple Online Store offers free ground shipping on all qualifying products. You can also choose faster shipping when you place your order. To learn more about our shipping times, costs, and carriers or to find out how to contact us with your shipping question, click the link below..

    Learn more about shipping

    Returns & Exchanges

    All purchases are subject to the Apple Store standard Purchase Policies, which require returns to be made within 14 calendar days of the date of purchase. To return or exchange an item, please call 1-800-676-2775. For complete details on our returns policy, please click the link below.

    Learn more about returns

    Apple Gift Cards

    Apple Gift Cards take the guesswork out of gift-giving. Now your friends and family can choose almost anything that Apple offers in its huge collection of Mac and iPod products at any Apple Store in the United States — online, by phone, and at an Apple Store near you. Just give an Apple Gift Card and the recipient can choose from qualifying products.

    Apple reserves the right to change at any time the products you can purchase with gift cards and to limit the use of gift cards in its discretion.

    Each card will arrive tucked into an attractive folder that can include an optional gift message. As you complete your order, you'll be prompted to enter exactly what you want your message to say.

    Your Apple Gift Card(s) always ships free to you or anyone you choose.

    Note: Apple Gift Cards cannot be redeemed at the iTunes Music Store. Purchase an iTunes Gift Card instead.

    Give an Apple Gift Card
    Apple Gift Card FAQs

    iTunes Gift Cards

    iTunes Music Cards can be redeemed for songs, albums, audiobooks and videos at the iTunes Music Store. You can choose denominations of $15, $25, and $50.

    Give an iTunes Music Card

    Corporate Gifts & Rewards

    Make a big impression on employees and customers by giving Apple products as gifts, incentives, or rewards. We offer a wide range of items, so you can easily choose just the right one—from an iPod with free engraving to iTunes Gift Cards to accessories or even a MacBook. For all the details about our customization options, fast delivery, and special pricing on purchases of 50 or more qualifying items, please contact an Account Manager today at 1-877-275-IPOD or visit our website.

    Call today for your custom volume package at 1-877-275-IPOD.