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Frequently Asked Questions
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What payment methods can I use?
You can pay in a variety of ways, including credit and debit cards. You can also use a cashier’s check, money order, direct debit, cash deposit, and Apple Financial Services—just call an Apple Representative at 133-622 for more information. Learn more about Payment & Security.
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What financing options are available?
Apple Financial Services offers a range of finance solutions to suit your needs.
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When will I get my items?
The 'Delivers' timeframe is an estimate of when your items will be delivered to your shipping address. This includes warehouse processing, or 'Ships' timeframe, plus carrier delivery times. All delivery lead times are estimated and cover only the metropolitan areas. Major metropolitan areas include: Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth and Sydney. Learn more about Shipping & Delivery.
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What is Apple's return and refunds policy?
If you're not satisfied with your purchase, you may be eligible to return the item. Learn more about Returns & Refunds.
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Does Apple offer an education discount?
Apple offers special pricing to students, teachers, administrators, and staff members. If you think you qualify, visit the Apple Store for Education to place your order and learn more about Education pricing.