QuickTime Pro

What is QuickTime Pro?

QuickTime is software that allows you to play back audio and video on your computer. QuickTime Pro is a software key, similar to a serial number, consisting of numbers and letters to unlock extra features on your free QuickTime Player.

The free QuickTime Player can be downloaded here.
You can order your QuickTime Pro Key here.
Learn more about QuickTime Pro.

How do I receive my QuickTime Pro key?

Once you have placed your order, you will be sent an order confirmation containing details how to access your key. You can also log into your online account using your AppleID and click on the ‘software downloads’ link. You will then be presented with your QuickTime Pro key.

How do I install my QuickTime Pro key?

For detailed instructions, please visit the following link: QuickTime Pro

I need help installing my QuickTime Pro key.

First of all, make sure your computer and operating system fullfill the minimum system requirements for QuickTime. Detailed information is available here QuickTime Pro for Mac OS X | QuickTime Pro for Windows. When entering your software key, make sure you do not add any extra spaces or characters. The key is case sensitive.
If you are still having trouble, please contact Technical Support.

I want to cancel my QuickTime Pro order and get a refund.

Please refer to section 8.3 of our terms and condition for our refund policy for software downloads.

QuickTime6 or QuickTime7 MPEG-2 Playback Component

QuickTime has the ability to play back MPEG-2 content via the QuickTime MPEG-2 Playback Component. It is available as an add-on to QuickTime6 or QuickTime7.
Learn more about MPEG-2.

Once you have ordered the MPEG-2 Playback Component through the Apple Store Online, the component can be accessed via your account. Log into your online account with your AppleID and click ‘software downloads’. Download the file to your computer. Once the download is complete you need to double click on the file and follow the installation instructions. Installation is subject to minimum system requirements.

Aperture

How do I receive my 30-day Aperture Trial Serial Number?

Visit the following link to request a Trial Serial Number and downloading the trial software: Aperture Trial. Once you have filled out the form and have agreed to the participation terms, Apple will email you the serial number needed to activate Aperture for the length of the trial.

GarageBand '09

Learn to Play - Basic Lessons & Artist Lessons

Learn to Play lessons are great way to to enhance your ability to make music, and are available exclusively through GarageBand ’09, which is included in Apple’s iLife ‘09 software suite of applications. GarageBand allows you to create and record music, make podcasts, and play with your own virtual band! Click here to learn more about iLife and GarageBand.

There are two types of Learn to Play lessons: Basic Lessons, and Artist Lessons. GarageBand comes with several Basic Lessons, and you can download additional Basic Lessons to use in GarageBand. You can also purchase Artist Lessons through the GarageBand Lesson Store in selected countries. These Artist Lessons feature contemporary artists that teach you how to play their songs on piano or guitar.

Playing Learn to Play Lessons

To play a Basic Lesson or purchased Artist Lesson, launch GarageBand and navigate to the Learn to Play area. You can play the free and purchased content you’ve downloaded. To preview new content or make new purchases, go to the Lesson Store.

Previewing Learn to Play Lessons

You can preview Basic Lessons before you download them, and Artist Lessons before you purchase them. Just launch GarageBand and click on the Lesson Store tab. Then, click either the Basic Lessons or Artist Lessons tab in the main area of the _aw_window. To preview the lessons you’re interested in, click anywhere within the rectangle (except the Add to Basket button) and the preview starts playing.

Purchasing and Downloading Artists Lessons

When you purchase Artist Lessons, you receive your content instantly! Once you’re in the Lesson Store and you find the Artist Lesson you like, simply click the Add to Basket button. The total number of lessons in your basket displays at the bottom of the _aw_window. After you’ve added all of the lessons you want buy and you’re ready to purchase the items in your basket, click the Checkout button. Your default Internet browser will open and you’ll be directed to the Apple Online Store where you’ll be asked to sign-in with your Apple ID and password.

An Apple ID and password is required to purchase Artist Lessons in GarageBand. If you don’t have an Apple ID, click the Create an Account button and then follow the instructions. See the Your Account section of online Help to learn more about the benefits of an Apple ID, or to find/reset your Apple ID or password.

Once you verify the lessons in your shopping basket, total costs, billing information, and shipping information, click the Place My Order button. The Apple Online Store processes your order and when complete, you are directed to the Thank you page. GarageBand automatically launches the Learn to Play area, where you can see your lesson being downloaded. Once your download completes, just click the Play button to enjoy!

Retrieving downloaded Artist Lessons

If your Artist Lessons do not automatically begin downloading, you quit GarageBand before your lesson finished downloading, or you do not see your purchased lessons in GarageBand, there are a few ways to retrieve your content:

  1. Click the link on the ‘Thank you’ page after checkout to manually start your download.
  2. Re-open GarageBand and your content will resume downloading where it left off.
  3. View and re-download your Artist Lesson purchases by visiting the Downloadable Software Purchases section of Your Account

Problems with Artist Lessons

If you’re having trouble purchasing, downloading, or retrieving Artist Lessons, please contact Apple Store Customer Service

If you’re having trouble previewing or playing Artist Lessons you’ve purchased, or have questions about system requirements, please contact Apple Care Technical Support

Please read the product information for Electronic Software Downloads and Apple’s s Return and Refund Policy carefully, as software download purchases are non-refundable.

System Requirements for Learn to Play lessons

Double check to ensure you have the right system requirements to download and play Learn to Play lessons. Refer to apple.com/ilife for more information.

iWork

How do I receive my iWork Activation key?

Once you have placed your order, you will be sent an order confirmation containing details how to access your key. You can also log into your online account using your AppleID and click on the ‘software downloads’ link. You will then be presented with your iWorks key. Installation is subject to minimum system requirements.

iWork'09

Download the trial version of iWork '09 now and try it for yourself. You'll be making gorgeous documents, presentations, and spreadsheets in minutes. iWork'09 free 30–day trial

ADD

Where do I download my AirPort Extreme 802.11n* Enabler?

Airport Enabler 802.11n* Enabler for Mac: to download your Airport Enabler log into your online account using your AppleID and click on the ‘software downloads’ link. Click the download link, then locate the disk image (.dmg) file on your computer and double-click it. Double-click the AirPort Extreme 802.11n Enabler file and follow the onscreen steps to update your Mac.