Online Store Exclusives

Shopping the Apple Online Store lets you take advantage of exclusive features such as iPod engraving, Mac customization, and Certified Refurbished Products.

Engrave Your iPod

Want to make your new iPod your own? You can engrave any model of a new iPod — iPod shuffle, iPod nano, and iPod. Personalized laser engraving is only available on the Apple Online Store. Engraving is not offered for refurbished iPods.

After you select your iPod from the Apple Online Store, you will be offered the option to enter up to two lines of text for iPod nano or iPod, and one line of text for iPod shuffle. As you type, you’ll see an image of what your text will look like on the iPod pictured on the right of the page. The text will be engraved near the top, on the back of the iPod, just like it appears on the image.

Please make sure that everything is spelled correctly, as your engraved iPod can’t be returned. You may wish to review our Terms and Conditions. You may be able to make changes to the engraved text or cancel your item if the online Self Service indicates that your iPod has “Not yet shipped.” See the Viewing & Changing Orders section of online Help for details.

Customize Your Mac

The Apple Online Store makes it easy to create the Mac that is right for you.

Models that can be Customized

  • iMac
  • Mac Pro
  • Mac mini
  • MacBook
  • MacBook Pro

Configuration Options

You have several options to build the system that is right for you. After you choose a model with the processor speed and optical drive you want, you can configure, for example:

  • Memory
  • Graphics card
  • Hard drive
  • Keyboard and Mouse sets
  • Pre-installed Apple software applications
  • And more...

Why stop there? You can easily add any of these:

  • Modem
  • Apple Cinema Display
  • AppleCare Protection Plan
  • MobileMe
  • MagSafe Airline Adapter (for notebook computers only)

How to Customize

  1. Choose whether you’d like a laptop or desktop.
  2. Select the model you want.
  3. You will automatically be directed to the “Customize your Mac” page. Just select the radio button next to the configuration option(s) you’d like. Next to each option, the dollar amount that will be added (or subtracted) from your Subtotal is clearly listed next to each option. The Subtotal, Estimated Ship timeframe, and Specifications list in your summary at the top right of the screen will update as you choose options.
  4. When you are finished building your Mac, click the "Add to cart" button.

Please choose your configuration carefully as your customized Mac cannot be returned. You may wish to review our Terms and Conditions. You may be able to cancel your item if your online Self Service indicates that your customized Mac has “Not yet shipped."

You can also call our experts at 800 908 988 and we’ll be glad to help you build the Mac that’s right for you.

Buy a Certified
Refurbished Product

The Apple Online Store is the exclusive provider of Apple Certified Refurbished products and Clearance Items.

Refurbished Products

Apple Certified Refurbished Products are pre-owned Apple products that undergo a rigorous refurbishment process prior to being offered for sale. We back these products with our standard one-year limited warranty. For extended coverage, you have the option of purchasing the AppleCare Protection Plan with any Apple Certified Refurbished Mac or iPod.

Refurbishment Process

Each Apple Certified Refurbished Product:

  • is fully tested (including full burn-in testing)
  • is refurbished with replacement parts for any defective modules identified in testing
  • is thoroughly cleaned and inspected
  • is repackaged (including appropriate manuals, cables, new boxes, etc.)
  • includes the operating software originally shipped with the unit and the custom software offered with that system
  • is given a new refurbished part number and serial number
  • is placed into a final QA inspection prior to being added to sellable refurbished stock

Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.