Downloadable Software

In addition to manufactured products, the Apple Online Store also offers a variety of downloadable software (also called electronic software downloads) available for purchase online. The Apple Online Store is the perfect place for you to purchase these items and to enjoy them instantly!

Learn to Play - Basic & Artist Lessons

Learn to Play lessons are great way to to enhance your ability to make music, and are available exclusively through GarageBand ’09, which is included in Apple’s iLife ‘09 software suite of applications. GarageBand allows you to create and record music, make podcasts, and play with your own virtual band! Learn more about iLife and GarageBand.

There are two types of Learn to Play lessons: Basic Lessons and Artist Lessons. GarageBand comes with several Basic Lessons, and you can download additional Basic Lessons to use in GarageBand. You can also purchase Artist Lessons through the GarageBand Lesson Store in select countries. These Artist Lessons feature contemporary artists that teach you how to play their songs on piano or guitar.

Playing Learn to Play Lessons
To play a Basic Lesson or purchased Artist Lesson, launch GarageBand and navigate to the Learn to Play area. You can play the free and purchased content you’ve downloaded. To preview new content or make new purchases, go to the Lesson Store.

Previewing Learn to Play Lessons
You can preview Basic Lessons before you download them, and Artist Lessons before you purchase them. Just launch GarageBand and click on the Lesson Store tab. Then, click either the Basic Lessons or Artist Lessons tab in the main area of the _aw_window. To preview the lessons you’re interested in, click anywhere within the rectangle (except the “Buy Now” button) and the preview starts playing.

Purchasing and Downloading Artists Lessons
When you purchase Artist Lessons, you receive your content instantly! Once you’re in the Lesson Store and you find the Artist Lesson you like, simply click the Buy Now button. You’ll be asked to sign-in with your Apple ID and password.

An Apple ID and password is required to purchase Artist Lessons in GarageBand. If you don’t have an Apple ID, click the “create an Apple ID” link and follow the instructions. Refer to the Your Account section of online Help to learn more about the benefits of an Apple ID, or to find/reset your Apple ID or password.

Enter your payment information (e.g., credit card information, billing address), and click the “Buy Now” button.

GarageBand automatically launches the Learn to Play area, where you can see your lesson being downloaded. Once your download completes, just click the Play button to enjoy!

Retrieving downloaded Artist Lessons
If your Artist Lesson does not automatically begin downloading, you quit GarageBand before your lesson finished downloading, or you do not see your purchased lessons in GarageBand, there are a few ways to retrieve your content:

  1. Re-open GarageBand and your content will resume downloading where it left off.
  2. View and re-download your Artist Lesson purchases by visiting the Downloadable Software Purchases section of Your Account.

Problems with Artist Lessons
If you’re having trouble purchasing, downloading, or retrieving Artist Lessons, please contact Apple Store Customer Service at 1-800-676-2775.

If you’re having trouble previewing or playing Artist Lessons you’ve purchased, or have questions about system requirements, please contact AppleCare Product & Technical Support at 1-800-275-2273.

Please read the product information for Electronic Software Downloads and Apple’s Sales and Refunds Policy carefully, as software download purchases are non-refundable.

System Requirements for Learn to Play lessons
Double check to ensure you have the right system requirements to download and play Learn to Play lessons. Refer to apple.com/ilife for more information.

QuickTime

The QuickTime family of software gives users a multimedia framework capable of handling digital video, media clips, sound, text, animation, music, and more. And the best news is, all Apple computer systems ship with QuickTime Player already installed.

QuickTime Player contains basic playback operations, but you can also take QuickTime to the next level, by purchasing QuickTime Pro and unlocking additional features. With QuickTime Pro, you can easily edit, share, and distribute audio and video content including capturing audio and video, sharing content via email, creating movies and media, and saving movies from the web and converting them to watch on your computer, iPod, and a variety of other devices.

How to try QuickTime
You can try QuickTime for free when you visit: apple.com/quicktime/download.

How to Purchase QuickTime Pro
You can purchase QuickTime Pro for Mac OS or Windows by visiting the Apple Online Store U.S.

How to Upgrade and Use QuickTime Pro
  1. Make sure the latest version of QuickTime Player is installed on your computer.
  2. Purchase QuickTime Pro.
  3. Retrieve your 20-digit registration code, which appears on the Thank you page after checkout, and is also sent from Apple via email.
  4. In the QuickTime Player application, go to Preferences and enter the registration code.
  5. Enjoy QuickTime Pro!

    Note: There will be no package shipped to you and no more software to download. You can begin using QuickTime Pro right away.

    Note: For more information about installing QuickTime Pro, click here.

Retrieving your QuickTime Pro Registration Code
When you purchase QuickTime Pro on the Apple Online Store, you receive your registration code instantly. Your registration code will be displayed on the Thank you for your order page immediately after check out.

You’ll also receive your registration code in you purchase order confirmation email.

You can also view your QuickTime Pro Registration code by visiting the Downloadable Software Purchases section of Your Account.

Problems with QuickTime Pro
Visit apple.com/support/quicktime for QuickTime user guides, FAQs, and technical specifications.

For technical issues, you can visit selfsolve.apple.com/EXPERT/GetProductList.do to connect directly with an Apple Expert for assistance or visit apple.com/support and click the QuickTime icon to view all the support resources available.

For questions about billing, orders, or your account, please contact Apple Store Customer Service at 1-800-676-2775, Monday - Friday from 5:00 a.m. to 8:00 p.m., or Saturday - Sunday from 7:00 a.m. to 4:00 p.m. Pacific time.

Please read the product information for Electronic Software Downloads and Apple’s return and refund policy carefully, as software download purchases are non-refundable.

iWork

Create media-rich documents, stunning presentations, and intuitive spreadsheets with iWork. iWork contains Pages - word processing with a sense of style, Keynote - cinema-quality presentations for everyone, and Numbers - powerful spreadsheets made easy. iWork is a complete productivity suite with style.

How to Try iWork
To obtain a 30-day Free Trial of iWork, visit apple.com/iwork/trial. The trial provides full functionality for 30 days. After the 30-day trial period, you can open iWork documents, but you can’t save, print, or export. If you wish to continue using iWork after the 30 day trial period, just purchase it for unlimited use.

How to Purchase iWork
You can purchase iWork online when you visit apple.com/iwork/trial and click Buy Now in the upper right of the page.

How to Install and Use iWork
  1. Open any of the iWork Trial version application.
  2. When you are prompted to either buy or try the software, click the Buy button.
  3. Enter the iWork registration code. This will unlock the full version.
  4. For user manuals, FAQs, and technical questions, please visit apple.com/support/iwork.

    Note: There will be no package shipped to you and no more software to download. You can begin using iWork right away.

Retrieving your iWork Registration Code
When you purchase iWork on the Apple Online Store, you your registration code in your purchase order confirmation email.

You can also view your iWork Registration code by visiting the Downloadable Software Purchases section of Your Account.

Problems with iWork
Visit apple.com/support/iwork for iWork user guides, FAQs, and technical specifications.

For technical issues, you can visit selfsolve.apple.com/EXPERT/GetProductList.do to connect directly with an Apple Expert for assistance or visit apple.com/support and click the iWork icon to view all the support resources available.

For questions about billing, orders, or your account, please contact Apple Store Customer Service at 1-800-676-2775, Monday - Friday from 5:00 a.m. to 8:00 p.m., or Saturday - Sunday from 7:00 a.m. to 4:00 p.m. Pacific time.

Please read the product information for Electronic Software Downloads and Apple’s return and refund policy carefully, as software download purchases are non-refundable.

Aperture

Aperture offers photographers a streamlined way to speed through edits, make essential adjustments, and deliver photos online and in print. Aperture is the first all–in–one photography post–production tool that provides everything you need after the shoot. It allows you to import, edit, organize, retouch, publish and archive images more effectively and efficiently than ever before.

How to Try Aperture
Visit apple.com/aperture/trial for a free 30 day trial of Aperture. The trial provides full functionality for 30 days. After the 30-day trial period, you can open Aperture files, but you can’t save, print, or export. If you wish to continue using Aperture after the 30 day trial period, just purchase it for unlimited use.

How to Purchase Aperture
Continue using Aperture for an unlimited time by visiting apple.com/aperture/trial and clicking the Buy Now button.

How to Install and Use Aperture
  1. Open the Aperture Trial version application.
  2. When you are prompted to either buy or try the software, click the Buy button.
  3. Enter the Aperture registration code. This will unlock the full version.
  4. For user manuals, FAQs, and technical questions, please visit apple.com/support/aperture.

    Note: There will be no package shipped to you and no more software to download. You can begin using Aperture right away.

Retrieving your Aperture Registration Code
When you purchase Aperture on the Apple Online Store, you receive your registration code in your purchase order confirmation email.

You can also view your Aperture Registration code by visiting the Downloadable Software Purchases section of Your Account.

Problems with Aperture
Visit apple.com/support/aperture for Aperture user guides, FAQs, and technical specifications.

For technical issues, you can visit selfsolve.apple.com/EXPERT/GetProductList.do to connect directly with an Apple Expert for assistance or visit apple.com/support and click the Aperture icon to view all the support resources available.

For questions about billing, orders, or your account, please contact Apple Store Customer Service at 1-800-676-2775, Monday - Friday from 5:00 a.m. to 8:00 p.m., or Saturday - Sunday from 7:00 a.m. to 4:00 p.m. Pacific time.

Please read the product information for Electronic Software Downloads and Apple’s return and refund policy carefully, as software download purchases are non-refundable.