iPhone
Find out about iPhone availability, how to purchase iPhone, AT&T coverage areas, activation, rate plans, support, training, and more.
Find out about iPhone availability, how to purchase iPhone, AT&T coverage areas, activation, rate plans, support, training, and more.
In the U.S., iPhone is available via:
For more information about iPhone retailers, visit the Buy iPhone page.
You can shop the Apple Online Store U.S. for iPhone and a large selection of iPhone accessories 24 hours a day.
There are over 160 Apple Retail Store locations in the U.S. Find an Apple Retail Store near you, check hours of operation, and get directions online.
iPhone is available at wireless.att.com and company-owned AT&T retail locations. AT&T operates approximately 1800 retail stores in the U.S. To find an AT&T retail store near you, visit att.com/iPhonelocator, and enter a starting address, such as your home or work _aw_location. iPhone is not available at AT&T wireless resellers.
Starting the iPhone purchasing process is quick and easy. Visit the iPhone product page, and click the “Get started” button.
Specify if you’re a new or existing AT&T wireless customer. Next, enter your account information so AT&T can review your personal credit and see if you are eligible for service. AT&T will mail your monthly bill to the billing address you specify.
You can choose to transfer your existing mobile number or home phone number to your iPhone. If you request a new number, you will receive it in your Shipment Notification email and can view it after syncing your iPhone in iTunes.
If you qualify for an iPhone upgrade or AT&T service plan, select a monthly rate plan and text messaging plan.
Verify your billing information, AT&T rate plan, and service agreement details. By clicking the “Continue” button, you authorize AT&T to review your personal credit.
You can choose to complete the iPhone purchasing process at an Apple Retail Store or the Apple Online Store.
To buy at a store, choose your closest Apple Retail Store and let us know when you’d like to come in to complete your purchase.
To buy online, click the “Choose your iPhone” button, select the capacity and color of your iPhone, and click the “Check Out Now” button. For more information about placing your order, please visit the Checking Out section of online Help.
For information about organizing your content to make syncing your iPhone easier, visit the iPhone - Set Up and Sync page.
To view or update your order, please visit the Viewing & Changing Orders section of online Help, or go directly to online Order Status.
AT&T has the largest digital wireless voice and data network in America and is the exclusive wireless carrier for iPhone in the U.S.
You can use the AT&T Coverage Viewer to check AT&T network coverage in your area by entering your address or zip code. An interactive map lets you zoom in or out to see coverage areas.
Activating and syncing your iPhone is simple. Just download the latest version of iTunes, connect to your computer, and iTunes will guide you through the simple process of syncing content such as music, video, bookmarks, and contacts.
You need an Internet connection and iTunes 8.2 or later to activate iPhone. You can download iTunes for free for Mac or PC. You also need to create an iTunes Store account if you don't already have one. An iTunes Store account allows you to preview and buy music, TV shows, movies, applications, games, and more so that you can enjoy them on your iPhone. While this account is free, a credit card is required for setup. Your card is not charged by Apple until you make a purchase from the iTunes Store or App Store.
All AT&T plans for iPhone include unlimited data for email and web, Visual Voicemail, unlimited mobile-to-mobile calling within the AT&T network, nationwide long distance and roaming, call forwarding, call waiting, three-way calling, and caller ID. Additionally, you can choose a text messaging plan.
Please contact AT&T for information about applicable fees, including activation and early termination charges.
If you are transferring a mobile number, the process may take as little as 15 minutes or up to 6 hours to complete. If you are transferring a home number, the process may take up to 5-7 days to complete. While the transfer is in process, you will be able to make outgoing calls with your iPhone; however, incoming calls will be sent to your current phone.
When the transfer is complete, you will receive a text message. Transferring a number from another wireless carrier ends your current service and termination fees may apply.
All plans require a two-year AT&T service agreement and are subject to AT&T credit approval. An early termination fee may apply if service is terminated before the end of the contract term. (In the U.S., you must be 18 years old to enter into a legally binding contract.) You must activate iPhone with an AT&T plan to use its features, including iPod and Internet capabilities. Refer to the AT&T Service Agreement for more information.
Apple has designed iPhone to be incredibly simple to use. Nevertheless, there may be times that you could use a little help.
The iPhone Support site contains a wealth of information to help you learn more about iPhone capabilities, including the iPhone User Guide, technical support articles, troubleshooting tips, and customer discussion forums.
iPhone comes with 90 days of technical support. In addition, your iPhone, its rechargeable battery, and all included accessories are covered against defects for a full year from the purchase date by a limited hardware warranty. Learn more about your Hardware Warranty.
For hardware or software support, please visit our online resources, visit an Apple Retail Store, or call 1-800-MY-IPHONE (1-800-694-7466).
For questions about the SIM card, basic voice and data services, monthly billing, or changing rate plans after activation, refer to wireless.att.com or call 1-800-331-0500.
The iPhone Guided Tour highlights the top features of iPhone. Visit the iPhone - Features page to learn more.
Get the most out of your iPhone by attending free iPhone workshops at an Apple Retail Store. Visit Apps for Everything online to learn about some of the most useful and popular apps.
Read on for some additional information related to iPhone, including accessory compatibility, recycling, gifting, checking order status, returns and refunds, and taxes.
While there are thousands of accessories that have been designed specifically for iPod, not all of these are fully compatible with iPhone. This is because cell phones can cause audio interference with some accessories.
To ensure the best possible customer experience, Apple has created special iPhone compatibility requirements for accessory manufacturers. Products that are engineered and certified to be compatible with iPhone carry a "Works with iPhone" logo on the packaging.
If you connect iPhone to an accessory that was not made to work with iPhone, you can activate Airplane Mode while connected to the accessory. This will avoid any potential audio interference, but you will not be able to make or receive calls. If you choose not to activate Airplane Mode, you will still be able to make and receive calls, but you may experience some audio interference.
To shop for iPhone gear, explore the iPhone Accessories pages of the Apple Online Store.
Not sure what to do with your old mobile phone? Recycle it. Find out more about the Apple Recycling Program.
The Apple Online Store U.S. ships items only within the 50 United States. No shipments can be made to PO Box addresses, United States territories, or addresses outside of the United States. You may not export any products purchased at the Apple Online Store.
iPhone makes a great gift! Buy an iPhone Gift Card at the Apple Online Store and your recipient can stop by an Apple Retail Store to redeem it and get free Personal Setup. An Apple Retail Store Specialist will activate your recipient's iPhone, set up email, help customize the Home screen, choose some great iPhone applications, personalize ringtones, and find their favorite songs.
For more information about the iPhone Gift Card, visit the iPhone Gift Cards section of online Help. To purchase an iPhone Gift Card, click here.
Visit online Order Status to view your order status, change or cancel your order, and more. For more information, visit the Viewing & Changing Orders section of online Help.
If you are not satisfied with your iPhone purchase, please call
Note: iPhones must be returned to the original point of purchase (e.g., Apple Online Store, Apple Retail Store, AT&T, Apple Authorized Reseller) with a proof of purchase (e.g., Shipment Notification, Invoice Receipt).
By returning your iPhone within 30 calendar days, your wireless service will be cancelled automatically. You will be responsible for all applicable usage fees, prorated access charges, taxes, surcharges, or other charges through the termination date. Please contact AT&T for more information about applicable fees.
Review the Returns & Refunds section of online Help for more information.
In CA, MA, and RI, sales tax is collected on the unbundled price of the iPhone.